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Operations

Running the business day to day — answering buyers, reaching them again, and letting the system do the repetitive parts.

  • Support Inbox

    Answer every Telegram buyer conversation from one inbox, with two-way message translation built in.

  • Broadcast

    Message a chosen audience instead of everyone — by tag, by hand, or all members — with AI-polished copy and a per-recipient delivery report.

  • Customers and tags

    Browse every Telegram contact who has reached your bot or groups, tag and note them, and see who your bots can actually message.

  • Automations

    Turn a completed Telegram order into a signed webhook call or a group message automatically, with rules you build once and reuse for every matching order.

  • Localization

    Where GramBase translates your catalog and support conversations for buyers, and where it still stops at one language.